Terms of service

Terms of Service

Last updated: August 26, 2026

These Terms of Service govern access to and use of ELAVENNE's website, products, and services. ELAVENNE is operated by LYRENIONIS LLC and hosted by Shopify, which provides the ecommerce platform. By visiting the website, creating an account, or placing an order, you agree to these Terms.

1. Online Store Terms

You must be at least the age of majority in your jurisdiction, or have permission from a parent or legal guardian, to use the services or place an order. You may not use the services for any unlawful or unauthorized purpose.

2. General Conditions

ELAVENNE may refuse service to anyone for a lawful reason. You may not reproduce, duplicate, copy, sell, resell, or exploit any portion of the services without prior written permission.

3. Accuracy, Completeness, and Timeliness

Information on the website is provided for general use. Reasonable efforts are made to keep information accurate, but ELAVENNE does not guarantee that all content is complete, current, or error-free.

4. Changes to Services and Prices

Product prices, availability, promotions, and features may change without notice. ELAVENNE may modify or discontinue any part of the services where reasonably necessary.

5. Products and Product Information

Products may be available only online and may have limited quantities. Colors may appear differently because of lighting, photography, screen settings, and device displays. Measurements may vary slightly because of materials, manufacturing, and manual measurement. Review product descriptions and size charts before ordering.

6. Orders and Acceptance

Submitting an order does not guarantee acceptance. ELAVENNE may refuse, cancel, or limit an order because of product unavailability, pricing or product errors, failed payment authorization, suspected fraud, shipping restrictions, incorrect information, unusual order activity, or technical problems. If a paid order is cancelled, any applicable refund will be issued to the original payment method.

7. Billing and Account Information

You agree to provide current, complete, and accurate purchase, billing, shipping, and account information. You are responsible for maintaining the confidentiality of your account credentials and for activity conducted through your account.

8. Payments

You agree to provide valid, authorized payment information. Orders are processed only after payment authorization. Banks and payment providers may apply currency conversion, transaction, or processing fees for which ELAVENNE is not responsible.

9. Promotions and Discount Codes

Promotions may have expiration dates, minimum order values, product exclusions, eligibility rules, and usage limits. Unless stated otherwise, discount codes cannot be combined. Promotions may be corrected or cancelled in cases of error, misuse, fraud, or unauthorized distribution.

10. Shipping and Delivery

Processing times, delivery estimates, tracking, customs charges, and shipping restrictions are governed by the Shipping Policy. Delivery dates are estimates and may be affected by carriers, customs, weather, public holidays, incorrect addresses, or events outside ELAVENNE's reasonable control.

11. Returns, Exchanges, and Refunds

Returns, exchanges, cancellations, and refunds are governed by the Return and Refund Policy. Do not send an item back without following the return authorization procedure.

12. Optional Tools and Third-Party Services

ELAVENNE may provide access to tools or services operated by third parties. Those services are provided under the third party's own terms and privacy practices. Use of optional tools is at your discretion.

13. Third-Party Links

Links to third-party websites are provided for convenience. ELAVENNE does not control and is not responsible for third-party content, products, security, availability, or practices.

14. User Comments, Reviews, and Submissions

If you submit a review, photo, video, suggestion, or other content, you confirm that it is accurate, lawful, and does not infringe another person's rights. You grant ELAVENNE a non-exclusive right to use, reproduce, display, and adapt the content for store and marketing purposes, subject to applicable law. ELAVENNE may remove unlawful, abusive, misleading, or infringing content.

15. Personal Information

Submission and processing of personal information are governed by the Privacy Policy.

16. Errors, Inaccuracies, and Omissions

The website may contain errors relating to descriptions, prices, promotions, availability, shipping charges, or delivery estimates. ELAVENNE may correct errors, update information, or cancel affected orders where reasonably necessary. If payment was collected for a cancelled order, an applicable refund will be issued.

17. Prohibited Uses

You may not use the services to violate law; infringe intellectual property; harass, abuse, threaten, or discriminate; submit false information; transmit malware; interfere with security; collect personal information without authorization; place fraudulent orders; misuse promotions; or attempt unauthorized access to any system.

18. Disclaimer of Warranties

To the maximum extent permitted by law, the services are provided on an “as available” basis. ELAVENNE does not guarantee that the website will always be uninterrupted, timely, secure, or error-free. Nothing in these Terms excludes warranties or consumer rights that cannot legally be excluded.

19. Limitation of Liability

To the maximum extent permitted by applicable law, ELAVENNE is not liable for indirect, incidental, special, punitive, or consequential loss arising from use of the services or products. Nothing in these Terms limits liability where limitation is prohibited by law.

20. Indemnification

You agree to indemnify ELAVENNE against reasonable claims, losses, liabilities, and expenses resulting from your unlawful use of the services, violation of these Terms, infringement of another person's rights, or fraudulent activity.

21. Severability

If any provision of these Terms is found invalid or unenforceable, that provision will be enforced to the maximum extent permitted and the remaining provisions will continue in effect.

22. Termination

The obligations and liabilities incurred before termination survive. ELAVENNE may suspend or terminate access where these Terms are materially violated, subject to applicable law.

23. Entire Agreement and Waiver

These Terms and the policies posted on the website constitute the agreement relating to use of the services. A failure to enforce a provision is not a waiver of that provision.

24. Governing Law

These Terms are governed by the laws applicable to the business and the relevant transaction. Customers may also have mandatory rights under the consumer protection laws of their country or region.

25. Changes and Contact

ELAVENNE may update these Terms to reflect changes in services, practices, or legal requirements. The latest version will be posted on this page with an updated date. For questions about these Terms, contact LYRENIONIS LLC at brightenoenardi@outlook.com, +1 (909) 555-0142, or 15012 Athol St, Fontana, CA 92335, United States. You may also use the Contact Us page.