Privacy policy
Privacy Policy
Last updated: August 26, 2026
LYRENIONIS LLC operates ELAVENNE and uses Shopify to provide the website, checkout, payment, account, order, and related services. This Privacy Policy explains how personal information is collected, used, disclosed, and protected when you visit ELAVENNE, make a purchase, create an account, contact customer service, or otherwise use the services.
1. Personal Information We Collect
Depending on how you use the services, ELAVENNE may collect:
• Contact information, such as name, billing and shipping address, email address, and telephone number
• Order and transaction information, such as products viewed or purchased, returns, exchanges, refunds, and payment status
• Account information, such as login details and saved preferences
• Device and usage information, such as IP address, browser, device type, cookie identifiers, pages viewed, and interactions with the website
• Customer service information, including messages, requests, reviews, photos, and other information you submit
• Marketing preferences and interactions with promotional communications
Payment card details are processed by authorized payment providers. ELAVENNE does not receive or store complete card numbers.
2. Sources of Information
Information may be collected directly from you, automatically through the website and cookies, from Shopify, and from service providers such as payment processors, fulfillment partners, carriers, analytics providers, fraud-prevention providers, and marketing partners.
3. How We Use Personal Information
ELAVENNE may use personal information to:
• Process payments, fulfill orders, arrange delivery, and provide tracking
• Manage accounts, returns, exchanges, refunds, and customer requests
• Communicate about orders, products, services, security, and policy updates
• Personalize and improve the website, products, and customer experience
• Measure performance and understand how the services are used
• Provide marketing and advertising where permitted by law
• Detect, investigate, and prevent fraud, abuse, security incidents, and illegal activity
• Comply with legal obligations and enforce applicable terms and policies
4. Cookies and Similar Technologies
The website uses cookies and similar technologies to operate essential features, remember preferences, analyze performance, prevent fraud, and support advertising where permitted. Browser settings can be used to block or delete cookies, but some features may not function correctly.
Shopify may process information according to its own privacy practices. You can learn more through Shopify's Consumer Privacy Policy and Privacy Portal.
5. How We Disclose Information
Personal information may be disclosed when reasonably necessary to:
• Shopify and vendors that provide payment processing, hosting, analytics, customer support, fraud prevention, fulfillment, shipping, marketing, and other services
• Business and advertising partners, where permitted by law and consistent with your choices
• Professional advisers, regulators, courts, law enforcement, or other parties when required by law or necessary to protect rights, safety, and security
• Parties involved in a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction
ELAVENNE does not disclose personal information for unrelated purposes without an appropriate legal basis.
6. Third-Party Websites
The services may contain links to third-party websites or platforms. Their privacy and security practices are governed by their own policies. ELAVENNE is not responsible for third-party sites or services.
7. Security and Retention
Reasonable administrative, technical, and organizational safeguards are used to protect personal information. No method of transmission or storage is completely secure.
Information is retained only as long as reasonably necessary for the purposes described in this policy, including order fulfillment, customer service, accounting, fraud prevention, dispute resolution, and legal compliance.
8. Your Rights and Choices
Depending on your location, you may have rights to request access, correction, deletion, portability, or restriction of personal information; to withdraw consent; to object to certain processing; or to opt out of the sale or sharing of personal information or targeted advertising.
You may also unsubscribe from promotional emails using the unsubscribe link in those messages. To submit a privacy request, use the Contact Us page. ELAVENNE may need to verify your identity before completing a request. You may use an authorized agent where permitted by law.
9. Children's Privacy
The services are not intended for children under the age of majority in their jurisdiction. ELAVENNE does not knowingly collect personal information from children. A parent or guardian who believes a child provided personal information may submit a deletion request through the Contact Us page.
10. International Transfers
Personal information may be processed outside your country. Where required, appropriate safeguards are used for international transfers.
11. Changes to This Policy
This Privacy Policy may be updated to reflect changes in practices, technology, legal requirements, or business operations. The revised version will be posted on this page with an updated date.
12. Contact Us
For questions about privacy practices or to exercise a privacy right, contact LYRENIONIS LLC at brightenoenardi@outlook.com, +1 (909) 555-0142, or 15012 Athol St, Fontana, CA 92335, United States. You may also use the Contact Us page.